Privacy Policy

Woof N Purr Shop
Effective Date: June 29, 2026
Website: www.woofnpurrshop.com

This Privacy Policy explains how Woof N Purr Shop ("we," "us," "our") collects, uses, shares, and protects information about you when you visit or make a purchase from www.woofnpurrshop.com (the "Site").

1. Information We Collect

We collect the following categories of information:

Information you provide directly:

  • Name, email address, phone number, billing and shipping address
  • Payment information (processed securely through Shopify Payments and/or our payment processor — we do not store full credit card numbers)
  • Order history and purchase preferences
  • Any information you submit through contact forms, account creation, or customer service requests
  • Marketing consent preferences (email and SMS opt-in status)

Information collected automatically:

  • Device and browser information, IP address, and general location (city/region level)
  • Pages visited, time spent on Site, links clicked, and referring website
  • Cookies and similar tracking technologies (see Section 4)

Information from third parties:

  • Klaviyo (our email/SMS marketing platform) provides us with engagement data such as email opens, link clicks, and SMS delivery status for contacts who have opted in.
  • Shopify, our e-commerce platform, provides standard checkout, order, and account data necessary to operate the Site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including shipping and customer service
  • Communicate with you about your order, account, or inquiries
  • Send marketing emails and SMS messages, but only if you have opted in (see Section 5)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate our business, including Shopify (e-commerce platform and payment processing), Klaviyo (email/SMS marketing), shipping carriers, and payment processors
  • Legal authorities if required by law, subpoena, or to protect our rights, property, or safety
  • Business transfers — if Woof N Purr Shop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember your cart and preferences, and understand how visitors use our Site. This may include analytics tools provided through Shopify. You can control cookies through your browser settings; disabling cookies may affect Site functionality such as the shopping cart.

5. Email and SMS Marketing Consent

Signing up for email or SMS marketing is completely optional and is not required to make a purchase.

Email Marketing: If you opt in, we will send you promotional emails about products, sales, and updates via Klaviyo. You may unsubscribe at any time using the link at the bottom of any marketing email.

SMS Marketing: If you check the SMS consent box at checkout, account signup, or on a signup form, you agree to receive recurring automated marketing text messages (including cart reminders, promotions, and order updates) from Woof N Purr Shop at the phone number provided.

  • Consent is not a condition of any purchase.
  • Message and data rates may apply.
  • Message frequency varies.
  • Reply STOP to opt out of SMS at any time, and reply HELP for assistance.
  • For more information, see our SMS Terms below or contact us at support@woofnpurrshop.com.

We do not share your phone number with third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us using the information in Section 10. Residents of California, the EU/UK, and other jurisdictions with specific privacy laws (such as the CCPA/CPRA or GDPR) may have additional rights under those laws.

8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Woof N Purr Shop
Utah, United States
Email: support@woofnpurrshop.com
Website: www.woofnpurrshop.com